WorkPlace Staffing Services Staffing Services - Akron, Ohio Wed, 19 Jul 2017 18:10:07 +0000 en-US hourly 1 4 Things Employers Do That Create A Negative Hiring Experience Thu, 13 Jul 2017 17:43:00 +0000 *73% of candidates say the job search process is one of the most stressful things in life!

Health, relationships & finances also made the list of course…

It all starts with the application process. 34% of job seekers said that having to customize resumes and cover letters for every job tops the list. However, lengthy applications and websites that are not mobile friendly are also frustrating to candidates.

Not having enough company information. *89% of job seekers that were surveyed said that an employer’s career site is extremely important for getting key information about the company yet only 45% say they can actually tell what it would be like to work for a company based on the information provided.

P.S. If you’re an employer and your company site is lacking values, ethics, and perks, applicants will do their research on other sites such as social media, google and yelp!

Not communicating enough. *81% said that if they received status updates, even if it was the company saying that they have chosen a different candidate it would greatly improve the hiring experience.

Applicants said that if a timeline was given to them or even if a website to check either progress was available it would be helpful so they don’t have to call to check in with you frequently.

Lastly, employers not being in touch once the position has been accepted. *40% of job seekers say there is too much time between the first day they accepted the job and the first day of actual work.

A simple email with instructions on how to prepare or what to expect next is helpful. Applicants might reach out to you if they think they should have heard something from you by now and it raises red flags about how organized you, or the company in general really is.

Hiring is a tough job! Trust me, we know! One good thing about using a staffing agency is that you don’t have to worry about any of this! We will be the middle man and make sure everyone is on the same page the entire process.

If your company falls under any of these categories it can cause a negative impact on your potential applicants and sometimes confuse candidates! We’ve seen several employees not start on the right day because of lack of communication, not wear the right attire or show up to the wrong location on the first day!

* – 4 ways employers create a bad experience for job seekers – 6/29/17 –

]]> 0
11 Things Everyone Does Wrong At Work Sun, 14 May 2017 13:11:54 +0000 Nobody is perfect! We all do things from time to time that could be viewed as unprofessional or unconventional.

Most are on accident, but we’ve put a list together of a few that really stand out and people remember.

  1. Oversharing personal information. Your co-workers do not need or want to know about the fight you had with your boyfriend last night or how you need to make more money because you can’t pay your bills. Call your best friend and vent on your own time.


  1. Never talking about your successes. Your colleagues should know about a recent project that you perfected so they can further support you and realize your talents. It will go unnoticed if you don’t speak up and talk proud about it!


  1. Complaining to the wrong people. You’re not solving any problems here when you voice your dislikes to a co-worker that is on the same level as you. Make sure that you relay your thoughts to a Human Resources professional that can give you helpful advice and many times change the situation.


  1. Not completing menial tasks. Yes, it’s inconvenient to have to add paper to the printer. But saying “that’s not my job” or failing to lend a hand with the little things will reflect badly on you, looking like you are not willing to help out when it’s needed. You are using the printer aren’t you and you need paper so why is that above your job duties?


  1. Trying too hard to fit in. Companies like individuality! Use your uniqueness to your advantage, make new suggestions and share your creativity. Don’t try to break all the rules just mention ideas in brainstorming meetings.


  1. Taking over the office kitchen. Maybe it’s not a good idea to microwave last night’s left over fish. Just like too much perfume or cologne can make some people sick, so can an overpowering fish scent or something as simple as too much garlic. Not doing your dishes and not cleaning up after yourself is a big “no-no” too. You share the space it is not your personal kitchen at home.


  1. Gossiping with work friends. It can be incredibly temping to chat with your work buddies but it can also lead to a lot of secrets, wasting tons of time, destroying productivity and often times hurting other people’s feelings as they may think you are talking about them if they are not included in the conversation.


  1. Leaving long voicemails. It is best to get to the point quickly or you are going to lose the interest and the attention of the message holder. Request a meeting to go over lengthy details or email information to make it easier to understand.


  1. Holding your breath and bad posture. Too much stress is bad for your health! It’s easy to get buried in work and let the pressure get the best of you. You may forget to breathe correctly, as silly as that may sound! Take a second to unwind by sitting up as tall as you can, breathe in through your nose until you fill your lungs and then slowly exhale through your mouth.


  1. Waiting for instructions. Companies LOVE go-getters and self-starters! Don’t sit around waiting to be managed. If you have idle time speak up and ask if you can help someone!


  1. Making excuses if you mess up. It can be really embarrassing if you make a mistake at work. So scary that you might try to cover it up but that can only make things worse. It’s better to acknowledge the problem and correct it! Quickly! Everyone will appreciate you going back and fixing your mistake. It will also set a good example for the next person that messes up.

Most of us can get through the work day without checking off too many on this list. But, if you just realized that you do several of these things on a daily basis you could be delaying progress, causing problems and even making things more difficult for your coworkers!

* – Carolyn Steber –

10 Things Sales Workers Should NEVER Say To A Customer Fri, 21 Apr 2017 16:30:23 +0000 10 Things Sales Workers Should NEVER Say To A Customer

We have all, at one point in time conversed with a sales person and can tell, almost immediately if the conversation is going to go well or end extremely terrible.

Most companies provide their sales team with a script or guidelines to go off of.

Some are persuasive and others are downright annoying.

Here are a few tips that Sales workers should never say to a customer.

  1. “Do you have 90 seconds?” Sure… are trying to come across like the conversation isn’t going to take that much of your time, but in most calls this is not true. How can you have a full business discussion in a minute and a half? Do not start a conversation with a lie.


  1. “I really need this deal.” Well….Sales is about solving customers and clients problems, and delivering excellent products or services, not trying to push off your own personal struggles on another individual. This makes you look incredibly desperate.


  1. “I’m going to be honest with you.” We’ve all heard it! So, does that mean that you haven’t been honest until this point?


  1. “Tim, let’s take a look at this one. Does that sound good, Tim?” Ugh! It’s good to take the time to remember a customer’s name but know when to stop! More times than not it’s an attempt to build rapport and ends up irritating the intended buyer.


  1. “I don’t usually do this for anyone but…” An obvious sales pitch. If you didn’t do something special for ALL of your customers then what’s so good about your company in the first place?


  1. “What keeps you up at night?” Well, right off the bat wouldn’t you want to say we all have a lot of different things that are none of your business, lol! This is a common sales question that is just trying to find out what problems your company is going through but needs to be rephrased to “What are some of your daily struggles that is holding your company back?”


  1. “How could you not want this deal?” This immediately comes off as desperate or sometimes even cocky. What if someone said back to you “Because you didn’t do a good enough job selling it to me!” Normally it’s as simple as “the price of the product!”


  1. “I’m just touching base.” Touching base obscures what you’re really asking for and is very transparent. Call or email for a decision or an update but don’t call to touch base, it sounds like you are obligated to do so and often inconveniences the other person.


  1. “My competitor’s products are awful.” Instead of badmouthing your competition, point out the difference and value of your company.


  1. “Would you like some time to think about it?” This gives your prospect a quick way to end the conversation. Let them be the ones to ask for some time to think it over so you can ask what their concerns are and get to the solution faster.

If you are in a call center you may HAVE to obey their policies and read off of a script but it wouldn’t hurt to bring this to their attention. But, if you have the independence to personalize your calls then please keep these in mind when cold calling! We have all gotten these pesky sales pitches and each have our own pet peeves so please share yours below!

*Spiro – Ken Kupchik – 10 Things Salespeople should never say to a customer –

Halting Your Job Search Till The New Year Fri, 09 Dec 2016 02:24:16 +0000 It can be tempting to stop searching for a new career till the New Year.

However though, you should be doing just the opposite!

Escalating your efforts to find a job around the holidays can have a positive impact and here’s why…

  1. Hiring authorities have hiring budgets that they need to spend by the end of the year.
  2. If they do not spend their hiring budgets, it’s possible that they will be reduced the following year.
  3. Less competition – after the 1st of the year, one of the TOP New Year’s Resolutions is to find a new job.
  4. Job satisfaction is at historic lows which may cause movement in the job market through the end of the year.
  5. Seasonal jobs are open. Companies need help. Even just landing a temporary position may get your foot in the door and lead to a permanent position. Any additional experience is helpful and shortens the job gap. Plus the extra money around the holidays always comes in handy.

Think about it, if you’re considering putting the job search off until the New Year, others might also think that way! So, it’s best to stay on top of the game and keep going!

Rather than getting frustrated and upset about your current employment situation, try to concentrate on the positive things you can celebrate. Family, Friends, Home, Good Health and Freedom.

A confident or thankful outlook can change your views on your job search and radiate good energy.

Accept any and all professional activities to increase your networking. When asked what you are currently doing for work, respond that you are a free agent in the job market and open to new opportunities. That will open doors and cause individuals to ask you about your experience and will increase your marketing standpoint.

End each day on a positive note so that you can go on with your day and not dread the next search.

Give yourself the gift of employment this year and try something new! You might be surprised what happens when you remove yourself from your comfort zone.

Happy Holidays!

*Career Advisor – Candidate Next Step –WorkPlace Staffing Services Career Portal  11/23/2016

7 Reasons Why Your Resume Might Suck Fri, 26 Aug 2016 13:34:18 +0000 Your resume is your life’s working history, all on one page. Employers love and absolutely hate many specific things that applicants think they need to list. Here are a few.

  1. High School Diploma – Yes, this is important because believe it or not there are many candidates that did not graduate! However, if you went to a college or university it’s basically a “no-brainer” that you graduated from high school because you would not have been able to attend college if you did not have a diploma or GED. Leave out the fact that you were the football captain till the interview.


  1. Irrelevant Jobs – Sure, you like to brag that you held down 3 jobs and went to school just to pay for an apartment to get out of mom and dads. Most employers however are only interested in experience that relates to the job you’re applying for.


  1. References Upon Request – We know they are. If we need them, we’ll ask for them.


  1. Your Resume Is Hard To Read – How easy is it to read a long text message from your friend? Wouldn’t you rather them either call or point out the big picture? It’s the same with your resume. Pick a plain font, space it out and even use bullets to make sure hiring heads can easily find specific skills they need for the job.


  1. You have experience but can you do the job? – You went to a good school, graduated at the top of your class and got a great job as soon as you were done. That still doesn’t show what you did for your past employer. Make sure to include any goals you met, increased revenue or how you impacted the company’s organization overall to prove your skills.


  1. Grammar & Spelling Mistakes – THIS IS HUGE! The biggest red flags on resumes are misspelled words, wrong punctuation and poor spacing. This will get your resume tossed to the side faster than you think! How can you have so much attention to detail if you haven’t even looked over your resume that you’re sending to a hopeful future employer.


  1. Objective Statements – Some employers think this is not needed and really can age your resume. Others say it needs to be a simple sentence that tells an employer what you want from the specific position and your expectations from the company. Not about you, but why you are best for the job.


Resumes are very important! You should always have someone else proof read your information before sending it out, just to have another pair of eyes help check for any common errors. Technology is also changing and paper resumes are slowly becoming a past time! If you ever have the chance to record a video profile use this tool in order to keep up with the modern competition!

*Glassdoor – 2016

10 Tips To Stay Safe On The Internet Sun, 05 Jun 2016 14:43:36 +0000 We all use the have to use the internet at some point so you might as well know what you’re doing!

Whether it’s for personal use to find information or you’re starting up a new business and are trying to get more customers, we all need to stay safe!

#1. Build a better password. I know it is frustrating when websites make it mandatory to have letters, numbers, punctuation, etc. included in your password but it is for a good reason. Not only is it better to have a completely unique password like “A34TKK$” instead of “JohnDoe1992” but you should also keep changing them every 30 days or so.

#2. Verify the URL address. Look in the upper right hand corner of the website URL browser bar and you should see a small lock that indicates the website uses SSL certification meaning your password and personal information are encrypted and protected.

#3.Never click on links in an email. Even if you get emails from the company all the time, hackers are getting smarter and can often replicate company logos and make you think it’s the same company. We recommend going to the actual website and looking up the information instead of going through your email links. For example one that we get occasionally is an email from Careerbuilder requesting payment information but if you look at the actual email address it was sent from it says not Careerbuilder so it was a spammer trying to get information.

#4. Educate yourself on internet security. Take time to read blogs and articles to keep up with industry news to protect yourself.

#5. Use a secure network connection. Along with the tiny padlock on the website URL, look for anti-virus/malware software information. Secure websites that start with https are always safe!

#6. Be intentional. Check your credit once a year, back up your information and request statements from your bank to make sure no one is trying to steal your identity.

#7. Manage your “smart” phones, pads & pods. When your phone alerts you that you need to update your software, do it! McAfee is a well known brand that helps with virus protection. But, also remember other things also have to be updated too like your computers, car systems, home security systems and even some high tech home appliances!

#8. Think twice about public Wi-Fi. Learn how to turn off file and print sharing and try to create a VPN (Virtual Private Network) when you are out and about.

#9. Read BEFORE you click. Don’t just click yes on accept the terms and use. Use caution and make sure the company is not going to give your information to 3rd parties.

#10. Be sociable and share but use common sense. Limit just how much you share on the internet. Too much information will put you at risk for someone to steal your identity or take advantage of you. For example if you go on vacation you can post a picture that you’re out of town but do not say that you will be out of town for 2 weeks.


If you are looking to build a personal or business site we recommend Bluehost. We personally use them and they offer different packages to fit any budget and are committed to protecting your data.

Be safe out there folks, and surf the web wisely!


*Bluehost – 10 Fundamental Tips to Stay Safe on the Internet – April 7, 2016 – Devin Sears

Network Better Sun, 24 Apr 2016 12:37:29 +0000 It’s not about what you know, it’s about who you know….right?

Even the perfect skill set, education and employment record can still be passed up if you aren’t getting the information in front of the right people.

Networking events are a great opportunity to meet new contacts face to face and hopefully open a few doors for you in the future.

But what if you are shy and scared of walking up to a stranger?

We have some tips to help get you started.

  1. Approaching people – Smile! Try to approach a smaller group or just one individual if possible. Ask if you can join them and try to comment on something you may have in common.
  2. Be Approachable – Check your body language! Do not cross your arms or talk on your phone. Make eye contact and be the first to shake hands!
  3. Be Memorable – It is very important to make a good first impression! Share any interesting stories that are professional and work related, listen and engage in their stories too.
  4. Have Self-Confidence – Confidence will gradually increase the more prepared you feel. Read the morning paper, magazines, news articles and have conversation starters to help keep the conversation going. Remember you are there to gain valuable career contacts!
  5. Overcome Shyness – 90% of people consider themselves somewhat shy, so you are not alone on this! Observe other conversations and learn from the best networkers in the room. Even copy some of their gestures.
  6. Keep the Conversation Going – Small talk is going to happen at first until you find something that you have in common. Listen to them and eventually that will help develop rapport. Which will make it more likely for them to want to add you to their network leading to more serious conversations.
  7. Get Business Cards – The best way to get a business card is to offer yours first! If you are a job seeker make sure it lists some of your accomplishments or areas of expertise! Make sure all of your professional contact information is listed and easy to read.

Networking should not be any different than any other skill. It is something that can be taught and improved upon! Practice makes perfect and the more you put yourself out there the faster you will become a pro at it!

*Career Advisor – Candidate Next Step – Important Announcement –Barb Bruno – March 2, 2016

Who Should I List As A Reference? Sat, 02 Apr 2016 13:00:33 +0000 We hear this A LOT from our candidates, and it’s a good question!

Some applicants want to list co-workers and family as references but most of the time that is not the best idea.

The first thing that you always want to do is narrow down your list of professional contacts to only those who will speak highly of you! Then simply ask that person if you can use them as a reference.

The next thing that you need to make sure of is that they are willing to be contacted and that they actually take the time to do so! If they are hard to get ahold of or will not call back, they are not helping you and are actually holding up the process.  Let them know who or what company could be calling and what the position entails so they can be ready to talk about your skills.

DO NOT forge ANY information on your reference checks! Employers will call previous companies and ask for that person’s title, so that must be correct or else it will look like you are being dishonest.

Keep in mind that some companies can only provide dates of employment, title and salary. If you need more information than that you may want to put that contact down as a personal reference. Sometimes they will be able to tell more about your personality and work habits that way. But you will also need to have a list of professional references to go along with it as well.

Individuals who can be listed as references include:

  • Direct Supervisors
  • Vendors or customers who are aware of your quality of work (if you are currently employed and want to keep your job search confidential) Make sure you tell them that you do not want to jeopardize your current position!
  • People who are aware of your past accomplishments
  • People who understand the impact of your accomplishments and how helped your previous employer

If you are worried about getting a bad reference, have someone call first to see what they will say! If the company can legally only give out names, titles and wage verification that “average” response will still be better than someone saying you didn’t take constructive criticism well, was not a team player, was always late or constantly complaining.

*Candidate Next Step – Career Advisor – Barb Bruno – Important Announcement – March 16, 2016.

6 Things Hiring Managers DON’T Want In A Candidate Mon, 22 Feb 2016 02:03:06 +0000 You’re a good candidate and the job market is rough. But are there other reasons you’re not getting the job offer?

A recent survey shows that only 17% of hiring managers are saying that job seekers have the skills they’re looking for.

Is it possible that you have some qualities that are leaving a bad impression?

*Lack Of Energy. Are you excited about the job and the company? If not, that could be showing through! Try having some enthusiasm!

*Bad Use Of Free Time. Do you have any skills or interests that you can expand on when you’re not at work? A second job, personal business or professional hobby will show your true personality and time management. Hiring managers want to see you’re human and not a robot!

*Procrastinating. Show examples of previous times that you’ve completed a big project or can meet short deadlines. Demonstrate that you spend your time well, how you jump right in and get the job done all the way through to completion.

*Being Unprepared. Don’t show up to the interview without researching the company and the position first. Know what type of work the company does and have a few additional questions ready too.

*Job Hopping/Bad Job Stability. Every employer looks at your job history. If you tend to leave a company after less than 6 months or have had several jobs in the past 2 years it could throw up a red flag. That doesn’t mean that you need to lie on your resume by any means but could show signs that you are difficult to work with or even unsure of what you really want to do professionally. Provide examples of how you are dependable.

*Negative Online Presence. At least 37% of hiring managers check potential candidates social media sites! Make sure your accounts don’t show anything you wouldn’t want a future employer to see! Build a professional network on LinkedIn or start a professional twitter page if you do not have any current social media sites linked to your name. Google your name and see what comes up!

If you think that you could have made a bad impression with any of the attributes mentioned above, think quick to resolve the problem! These 6 simple traits CAN hurt you in the long run!


Give Yourself The Gift Of Employment Mon, 28 Dec 2015 17:00:58 +0000 You cannot expect change if you don’t change what you’re doing.

Most job seekers that are finding employment are constantly changing the way they search for jobs.

And before you make any changes you have to believe it’s possible.

*Some realities in today’s job market:

  • Over 50% of job seekers found their job by networking
  • Over 30% of job seekers found their job by marketing themselves

So that leaves 20% of job seekers that found their job by using other resources like job boards and online postings.

Reevaluate your goals and review your search.

  1. Determine what you honestly want. (Title, location, industry & salary)
  2. Believe your goal is achievable.
  3. Write down your goal and read it as you are searching.
  4. Determine daily minimum standards.
  5. Identify how to overcome obstacles that you’ve faced.
  6. Determine if you need additional schooling, knowledge or specific skills.
  7. Strategically build your network on a daily basis.
  8. Plan ahead-make a list of calls to make each day.
  9. Visualize yourself accepting an employment offer.
  10. Spend a minimum of 35 hours a week on your job search if you are unemployed. 10-15 if you are employed.

Improve your results by using these tips! Turn your job search around…… Starting NOW!

*Career Advisor – Candidate Next Step – Barb Bruno – December 16, 2015.